COVID-19 Update | Ebus

COVID-19 Update

24.03.2020

Please see below for an important message from our Vice President and Director of Safety, Motorcoach.

 

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Dear Valued Ebus Alberta Customer:

 

For almost ten years, Ebus has been getting Albertans Safely Home.  Now, we are asking you to Stay Safely Home.  To prevent the spread of COVID-19, and flatten the infection rate curve, we are systematically suspending operations throughout our scheduled network.

 

In these unprecedented times, we all struggle to make the right choice to protect as many people as possible. For Ebus, it is the balance of supporting people that still need to travel, with doing our part to limit the spread of COVID-19. It is with heavy hearts that we announce that we will be suspending operations in Alberta and our last day of service will be Sunday, March 29 until further notice.

 

Suspending a service like inter-city transportation is an extremely difficult decision, but we feel it is one we must now make. As you are aware, we have been taking extra measures in our operations, such as enhancing cleaning and sanitization protocols, communicating hygiene and safety tips to staff and passengers in offices and on coaches, and encouraging social distancing.  However, we feel we are now at the critical point where we must take our social responsibility one step further to protect our staff and the community.

 

Due to the larger number of passengers still travelling on our BC routes, we remain operating in BC at this time to ensure we help as many people get Safely Home as possible before suspending operations there as well.

 

Our call centre will remain open to assist passengers, and we will continue to communicate with you as we navigate through this difficult time.

 

As Canadians all in this together, we appreciate your support and understanding, and we are very sorry for any inconvenience this may cause. Please be assured that we will resume service once government and medical authorities recommend it is safe to do so.

 

We sincerely thank you for your continued loyalty to Ebus Alberta. We hope that you and your loved ones Stay Safely Home.

 

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Click here for more information on what safety measures we're currently taking on our routes.