FOR IMMEDIATE RELEASE: EBUS OPENING ADDITIONAL LOCATION IN DOWNTOWN KELOWNA
November 23, 2020: Ebus is pleased to announce that we’re opening a new location in downtown Kelowna on December 1, 2020. Since officially launching our service in BC on October 31, 2018, we’ve been operating a customer service desk at the Kelowna International Airport (YLW) and a curbside pick-up in West Kelowna. In our continued efforts to improve our services, we’ve simultaneously been trying to find a suitable location in the heart of the city. We’re now thrilled to be opening a new office that will be fully staffed, open daily from 8:00 am to 7:30 pm, and conveniently located at 516 Lawrence Avenue. This additional location on our routes will be invaluable to those who are currently using our service for essential travel, and for those in the future who will once again be travelling when Government and Health Authorities deem it safe to do so.
“We’re excited to offer this downtown location for those people who need to access medical appointments, employment, educational, training, and many other essential services right in Kelowna,” says John Stepovy, Director, Motorcoach. “We didn’t want the pandemic to hinder our Customer Service and so we made the decision to open this location despite currently seeing lower numbers of travelling passengers.”
“I continue to be proud of the work we’ve done during the COVID Crisis,” says Matthew Cox, Vice President, Motorcoach. “From suspending our operations early enough to make a difference in protecting our staff, passengers, and the communities in which we operate, to developing new health and safety processes, to systematically scaling operations to effectively provide safe – and now even more convenient - travel conditions for everyone.”
A few of the features you can still expect from our Safely Clean program are as follows:
- Face masks are mandatory for all passengers
- Ebus face masks, hand sanitizers, and gloves are available for purchase for those who don’t have their own
- Passenger screening questions are asked of everyone prior to every trip; regarding international travel, health symptoms, and face mask usage
- Enhanced daily cleaning protocols including our industry-leading electrostatic sprayers, allowing the appropriate sanitizers and disinfectants to evenly coat all types of surfaces for a more complete clean
The new office is in addition to our YLW and West Kelowna stops, which we will continue to service. Bookings can be made for all our locations now at or 1-877-769-3287.
Media Contact: John Stepovy, Director Motorcoach