Stay Safely Home
Stay Safely Home was a campaign around our commitment to Safety during the worst of COVID-19 where we suspended service to ensure the safety of all staff, passengers, and the communities in which we operate.
On June 4th, 2020, we slowly began resuming our operations with our new Safely Clean program to return to getting our passengers Safely Home.
Click on the video below to see a special message from the Red Arrow and Ebus Team;
Stay Safely Home
For almost 10 years in Alberta and going on two years in BC, Ebus has been getting passengers Safely Home. Now, we're encouraging the everyone to Stay Safely Home. We're doing our part to help prevent the spread of COVID-19, and flatten the infection rate curve, which is why we systematically and temporarily suspended our services. The health and safety of our passengers and staff has always been of utmost importance, so by asking you to Stay Safely Home, you're helping contribute to the fight against the COVID-19 virus for the whole community.
We're a travel company... so why are we doing this?
Safety Commitment: Safely Home is our brand; it has always been our deep conviction to Safety and the ultimate promise we make to each other, to our clients, and to the communities in which we operate. The Pacific Western Group of Companies is driven by safety. It is our first Core Value, and it is at the heart of all we do.
Social Responsibility: Our founder RB Colborne always had a vision of people first, so it follows that during this time, the health and safety of our passengers and staff is of the utmost importance. This is why due to the COVID-19 pandemic, we've temporarily suspended our services. Thank you for your cooperation, and we look forward to serving you in the future.
Leaders in People Transportation: Our response to COVID-19 was quick. We implemented extra cleaning protocols, social distancing, hygiene education in our offices, and amended our cancellation policy to take some stress away during this time. But as experts in operations of on-board experience and moving people, we ultimately knew we had to make this decision once we felt we could no longer fully protect our staff and passengers.
Supporting British Columbia and Alberta Communities: We have staff and their families in nine centres across Alberta and BC, as well as serving over 40 communities combined. So, yes, we feel a responsibility to these communities, and stopping our coaches from going into them seemed like best way to serve these communities right now.
Of course, we're still here for you!
Our Core Value of Customer Service remains, so we're keeping our Call Centre (1-877-769-3287) open in order to answer your questions and be here for you through this time. We'll continue to keep our passengers and social media followers updated on our services and share helpful information from trusted sources.
What to do while you Stay Safely Home
#VisitLater: Start dreaming about your next trip! Where would you like to visit after this? Which of our Alberta or BC destinations would you like to explore with us? Let us know on our Facebook page using the hashtags #VisitLater and #StaySafelyHome!
Relax and rejuvenate: Use this time to connect with your body and mind. Practice yoga, meditation, create art, reflect in a journal - explore the different ways you can practice self-care at home.
Finally do the things you've always meant to do at home: Have you always wanted to organize your spice cabinet or paint a portrait of your beloved pet? Now is a great time to get around to those tasks you've been putting off or haven't had time to complete in your home!
Remember to practice social hygiene
Beyond the COVID-19 pandemic, you should always practice social hygiene. Wash your hands regularly and be conscious of the people around you. It's even more imperative to practice proper social hygiene while travelling, so remember to always travel with hand sanitizer, practice social distancing, keep all surfaces clean, don't touch your face, and cover your nose/mouth when you cough or sneeze.