I just wanted to write this to pass on my praises about one of your bus drivers driving our bus from Vancouver to Kamloops last night. He was nothing but professional and polite from the very start! It was refreshing to see. It was a difficult trip from the start with lots of traffic and delays. We got stuck on the Coquihalla highway for hours due to an accident! He was professional the whole time and made us feel safe! He even handled some difficult passengers exceptionally well. They demanded to smoke and started to get agitated, which he dealt with in a very professional and prompt manner. Please pass on my praises. I think it’s important to recognize good workers, so that’s why I am writing this.